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ISO 20000-1 Certification

ISO IEC 20000-1 standard was introduced in 2005 to provide specification for certification on IT Service Management. This standard was developed based on the industry best practices e.g. ITIL. This certification provides assurance to the customers that IT service provider has implemented industry best practices on IT Service Management.

Why Get Certified?

The annual surveillance audit for ISO IEC 20000-1 drives continual service improvement within the organization while giving a competitive advantage. It provides a brief roadmap for implementing ITIL® but can give a significant cost savings compared to an ITIL® assessment. This standard can also lead to performance improvements, such as reduction of system outage and critical incidents.

Who Should Be Certified?

ISO IEC 20000-1 is a scalable standard that can be applied to any size IT operation.

Steps to Certification

If you need guidance on the path to get certified, we are ready to answer all your questions. Start out by viewing our certification process so you can know what to expect from first contact through receiving your certificate.